Shu Shop Fiorella Gold Heels
The Shu Shop Fiorella Gold Heels are the perfect way to finish off any outfit. With mule-style gold heels, you can be sure of a timeless and elegant finish. Showcase your sense of style with this perfect addition to any wardrobe.
With its streamlined design: one single faux leather strap set atop a classic stiletto heel, our FIORELLA high-heeled mules will carry you in style from day to dark.
True to size fit.
Below is our standard sizing chart. Brands vary in sizes and cuts. If you have a question about a specific product or fit, please email us at info@zenandzeus.com and we will get back to you ASAP!
Tops
| SIZE | WAIST | BUST | SIZE# |
|---|---|---|---|
| XS | 24"-25" | 31"-32" | 0-2 |
| S | 26"-27" | 33"-34" | 2-4 |
| M | 28"-29" | 35"-36" | 6-8 |
| L | 30"-31" | 37"-38" | 10-12 |
| XL | 33"-34" | 40"-41" | 14 |
Bottoms
| SIZE | WAIST | HIP | SIZE# |
|---|---|---|---|
| XS | 25" | 35" | 0-2 |
| S | 26"-27" | 36"-37" | 2-4 |
| M | 28"-29" | 38"-39" | 6-8 |
| L | 30"-32" | 40"-42" | 10-12 |
| XL | 33" | 43" | 14 |
Dresses
| SIZE | WAIST | HIP | BUST | SIZE# |
|---|---|---|---|---|
| XS | 24" | 34" | 31" | 0-2 |
| S | 26"-27" | 36"-37" | 33"-34" | 2-4 |
| M | 28"-29" | 38"-39" | 35"-36" | 6-8 |
| L | 30"-32" | 40"-42" | 37"-38" | 10-12 |
| XL | 33" | 43" | 40" | 14 |
Shoes
| US | UK | AUS | EU | CAN | CM |
|---|---|---|---|---|---|
| 5 | 3 | 5 | 35.5 | 5 | 22.1 |
| 5.5 | 3.5 | 5.5 | 36 | 5.5 | 22.4 |
| 6 | 4 | 6 | 36.5 | 6 | 22.9 |
| 6.5 | 4.5 | 6.5 | 37 | 6.5 | 23.3 |
| 7 | 5 | 7 | 37.5 | 7 | 23.7 |
| 7.5 | 5.5 | 7.5 | 38 | 7.5 | 24.1 |
| 8 | 6 | 8 | 38.5 | 8 | 24.6 |
| 8.5 | 6.5 | 8.5 | 39 | 8.5 | 24.9 |
| 9 | 7 | 9 | 39.5 | 9 | 25.4 |
| 9.5 | 7.5 | 9.5 | 40 | 9.5 | 25.9 |
| 10 | 8 | 10 | 40.5 | 10 | 26.2 |
| 10.5 | 8.5 | 10.5 | 41 | 10.5 | 26.7 |
| 11 | 9 | 11 | 41.5 | 11 | 27.1 |
Return Policy:
- Returns will be issued as refunds in the form of a digital Gift Card
- We must receive your return within 15 days from the day the order was received by the customer to be eligible for a refund. International orders are allowed 30 days.
- Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box or mailer bag to avoid damage from shipping. Failure of this policy will result in a $5-$25 restocking fee based on the price of the shoes. (Please email info@zenandzeus.com if you have any questions)
- Returns must be scent free, unworn, unwashed, with all tags attached.
- Returns must be received within 15 calendar days of receiving your order (unless otherwise noted at purchase), at PO Box 14, Hardy, Arkansas 72542.. International orders have 30 days from receiving your order to return merchandise.
- For returned items past the 15 day return period, a 25% restocking fee will be subtracted from the store credit given. The 15 days starts from the day the order was received by the customer. Returns older than 20 days will be rejected, and you will be contacted to have them shipped back to you at your expense.
- Clearance items are final sale and cannot be returned or exchanged.
- If items are sent back past the return policy period, the customer is responsible for return postage.
- Shipping charges are not refundable.
NOW OFFERING SELF-SERVE RETURNS!
We now offer the option to self-serve return, you may start this process through this customer accounts link. https://zenandzeus.com/account
We will receive your return request and respond within 1-2 business days. Once your return is approved, we will email a return shipping label to your email. The cost of the shipping label will be deducted from your store credit once received.
Please ship the return as soon as possible. If we receive your package past the return window, you will be responsible for the shipping back to you.
Exchanges
- Any item purchased with final sale promo codes-NO EXCEPTIONS
- All accessories
- All hats
- All jewelry
- All intimates
- All items on clearance
Defective Items:
FREQUENTLY ASKED QUESTIONS
Where do I send my return to?
P.O. Box 14, Hardy, Arkansas 72542
Through our self-serve return option, we can offer return labels. Once your return request has been approved, we will email a printable shipping return label. After the return has been received and inspected, the cost will be deducted from your store credit. For exchanges, the customer may purchase their own label, or we can send an invoice to you for the shipping cost.
Unfortunately we cannot accept clothing past the 15 day return policy for store credit. If items are returned past this period the customer will be required to pay a $6.99 shipping charge to have the items sent back.
LOST OR STOLEN PACKAGES
- Confirm that the shipping address you entered in is correct.
- Visit your local USPS office with tracking handy to see where the mail man dropped off your package
- Check with neighbors to see if your package got dropped off next door.
- Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.
- If your package was too large for your mailbox, USPS may have delivered it to a parcel locker at your local post office for pickup. Please check with them if you don’t see it at your home.
Zen + Zeus Clothing Co. ships worldwide! FREE flat rate shipping inside the US! No minimum. Canada shipping is $10. Worldwide shipping is $26.
Our packages ship USPS Priority Mail or USPS Ground Advantage and always includes tracking for your convenience. For Express shipping option, we will use the fastest delivery service. Typically this is Priority Mail Express or UPS 1 Day.
Make sure you are shipping to a secure location. We are not responsible for stolen packages.
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.
Domestic (within the United States)
All orders are processed within 1-4 days. Orders take 3-6 business days from shipment date to be delivered.
Please make sure the address we are shipping to is a secure address. If packages are stolen we will try our best to help but we are not responsible for any lost or stolen packages.
LOST OR STOLEN PACKAGES
When you place an order with us please note that the liability is between you and USPS. We do not make any exceptions to this policy.
- Confirm that the shipping address you entered is correct.
- Visit your local USPS office with tracking information to locate your package.
- Check with neighbors to see if your package got dropped off at a neighbors house.
- Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if your package is found.
- If your package was too large for your mailbox, USPS may have delivered it to a parcel locker at your local post office for pickup. Please check with them if you don’t see it at your home.
- FREE Shipping - U.S. ORDERS!
